Terms of Service

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the Website located at deweyspizzas.click and all related services, features, and functionality offered therein.

By accessing the Website, creating an account, placing an order, or otherwise engaging with our services, you affirm that:

• You are at least eighteen (18) years of age, or if you are a minor, you have obtained the consent of a parent or legal guardian who agrees to these Terms on your behalf;
• You have the legal capacity and authority to enter into this agreement;
• You will comply with all applicable federal, state, and local laws and regulations in connection with your use of the Website and our services;
• All information you provide to us is accurate, current, and complete.

Your continued use of the Website following the posting of any modifications to these Terms constitutes your acceptance of the revised Terms. We recommend that you review these Terms periodically for any updates or changes.

2. Description of Services

Dewey's Pizza is a food service business that offers customers the ability to browse our menu, place orders for pizza and other food items, and arrange for delivery or pickup through our Website. Our services include, but are not limited to:

• Online Ordering: Customers may browse our menu and place orders for food items, including pizzas, appetizers, beverages, desserts, and other menu offerings directly through the Website.
• Delivery Services: Subject to availability and geographic limitations, we offer delivery of food orders to addresses within our designated delivery zones.
• Pickup Services: Customers may place orders online and pick up their orders at our designated location(s).
• Account Management: Registered users may create and manage personal accounts, view order history, save payment information, and manage preferences.
• Promotional Offers: From time to time, we may offer special promotions, discounts, loyalty rewards, and other offers to eligible customers.
• Customer Support: We provide customer service and support for inquiries, complaints, and feedback related to our food and services.

We reserve the right to modify, expand, or discontinue any aspect of our services at any time, with or without notice, at our sole discretion. We do not guarantee the continuous availability of any particular menu item or service feature.

All food items are subject to availability. Menu items, pricing, and availability may vary by location and are subject to change without prior notice. Images of food items displayed on the Website are for illustrative purposes only and may not exactly represent the actual product delivered or prepared.

3. User Accounts and Registration

To access certain features of our Website, including the ability to place online orders, you may be required to create a user account. When creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for:

• Maintaining the confidentiality of your account credentials, including your username and password;
• All activity that occurs under your account, whether or not authorized by you;
• Promptly notifying us of any unauthorized use of your account or any other security breach at [email protected].

We reserve the right to suspend or terminate your account at any time if we believe that your account information is inaccurate, that you have violated these Terms, or that your account activity poses a risk to us or other users.

You may not transfer, assign, or share your account with any third party without our prior written consent. Any attempt to do so is void and constitutes a material breach of these Terms.

4. User Obligations and Prohibited Activities

As a condition of your use of the Website and our services, you agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use or enjoyment of the Website.

4.1 User Obligations

You agree to:

• Provide accurate delivery addresses and contact information when placing orders;
• Be present or ensure that an authorized individual is present to receive your delivery at the designated delivery address;
• Pay all charges associated with your orders, including applicable taxes, delivery fees, and service charges;
• Treat our staff, delivery personnel, and representatives with respect and courtesy;
• Review all order details before confirming your purchase;
• Comply with all applicable federal, state, and local laws and regulations.

4.2 Prohibited Activities

You expressly agree that you will NOT:

• Use the Website for any unlawful, fraudulent, or malicious purpose;
• Attempt to gain unauthorized access to any portion of the Website, other user accounts, or our computer systems or networks;
• Submit false, misleading, or fraudulent orders or information;
• Use automated tools, bots, scrapers, or other means to access, collect, or copy data from the Website without our express written permission;
• Reverse-engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Website;
• Introduce viruses, malware, ransomware, or any other harmful code into the Website;
• Engage in any activity that interferes with or disrupts the operation of the Website or the servers and networks connected to the Website;
• Post, transmit, or share any content that is defamatory, obscene, offensive, harassing, or otherwise objectionable;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Collect or harvest personal information of other users without their express consent;
• Use the Website to send unsolicited commercial communications (spam);
• Engage in chargebacks or payment disputes that are fraudulent or made in bad faith;
• Abuse promotional codes, discounts, or loyalty rewards programs through fraudulent or unauthorized means;
• Use the Website in any manner that could damage, disable, overburden, or impair our services.

Violation of any of these prohibitions may result in the immediate termination of your account, cancellation of pending orders, and may expose you to civil and/or criminal liability under applicable federal and state laws.

5. Ordering, Payment, and Pricing

5.1 Order Placement and Confirmation

When you place an order through our Website, you are making an offer to purchase the selected items at the stated price. A binding contract is formed only when we confirm your order via email or on-screen confirmation. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving pricing errors, availability issues, or suspected fraudulent activity.

5.2 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD). Prices are subject to change at any time without prior notice. Applicable sales taxes will be calculated and added to your order total at checkout in accordance with federal, state, and local tax laws. You are responsible for all taxes associated with your purchases.

5.3 Payment Methods

We accept payment by major credit cards, debit cards, and other payment methods as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• You authorize us to charge the applicable amount to your payment method.

All payment transactions are processed through secure third-party payment processors. We do not store complete credit card information on our servers. Your payment data is handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

5.4 Delivery Fees and Minimum Orders

Delivery fees and minimum order amounts may apply and will be disclosed at the time of checkout. These fees are subject to change without prior notice. Delivery fees are non-refundable except in cases where an order is cancelled at our initiative or where required by applicable law.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you believe there is an error with your order, including incorrect items, missing items, or quality concerns, please contact us immediately at [email protected]. We will evaluate your concern on a case-by-case basis and, at our sole discretion, may offer a replacement, store credit, or partial or full refund where appropriate. Refunds, where approved, will be processed to the original payment method within five to ten (5–10) business days.

6. Delivery Terms

Estimated delivery times provided on the Website are estimates only and are not guaranteed. Delivery times may vary based on order volume, distance, traffic conditions, weather, and other factors beyond our control. We are not liable for delays in delivery caused by factors outside of our reasonable control.

Delivery is available only within our designated delivery zones. We reserve the right to modify our delivery zones at any time. If you are outside our delivery zone, you may be required to select the pickup option.

Risk of loss and title for food items pass to you upon delivery to the specified address. If no one is available to receive the order at the time of delivery, our delivery personnel may, at their discretion, leave the order at the door or return the order. We are not responsible for food left unattended after delivery.

7. Allergen and Nutritional Information

If you have food allergies, dietary restrictions, or medical conditions that may be affected by the consumption of certain ingredients, it is your sole responsibility to:

• Inform us of your allergies or dietary needs at the time of ordering;
• Consult with your healthcare provider before consuming our food products;
• Exercise caution when consuming food items that may contain or have come into contact with allergens.

Nutritional information provided on the Website is approximate and may vary due to ingredient substitutions, preparation methods, and portion sizes. We do not warrant the accuracy of nutritional information. Dewey's Pizza shall not be liable for any allergic reactions, adverse health effects, or other consequences resulting from the consumption of our food products.

8. Intellectual Property Rights

The Website and all content, materials, and features available through it — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and the selection and arrangement thereof — are the exclusive property of Dewey's Pizza or its licensors and are protected by applicable intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable federal and state laws.

The Dewey's Pizza name, logo, trade dress, and all related marks are trademarks or service marks of Dewey's Pizza. You may not use these marks without our prior written consent. Other trademarks appearing on the Website are the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works of any content from the Website;
• Use any data mining, robots, or similar data gathering or extraction tools;
• Download or copy account information for the benefit of another party;
• Use the Website or its content for any commercial purpose without our express written permission.

Any unauthorized use of our intellectual property is strictly prohibited and may result in civil and criminal penalties under applicable law. If you believe that any content on the Website infringes your intellectual property rights, please contact us at [email protected].

9. Disclaimers — Services Provided "As-Is"

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED THROUGH IT ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED;
• WARRANTIES REGARDING THE SUITABILITY OF FOOD ITEMS FOR ANY PARTICULAR DIETARY NEED OR HEALTH CONDITION.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the minimum extent permitted by applicable law.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR PARTNERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR OUR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY BUGS, VIRUSES, OR HARMFUL CODE TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

This limitation of liability applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza and its officers, directors, employees, agents, licensors, suppliers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use or misuse of the Website or our services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any rights of a third party, including intellectual property rights or privacy rights;
• Any content you submit, post, or transmit through the Website;
• Your fraudulent, negligent, or willful misconduct.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any such matter without our prior written consent.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated herein by reference. Our Privacy Policy describes how we collect, use, store, and share information about you when you use our Website and services. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent applicable, our data practices comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), for California residents, and the Federal Trade Commission Act (FTC Act) as it pertains to unfair or deceptive practices in commerce. Please review our Privacy Policy available on the Website for complete details.

13. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Dewey's Pizza. These links are provided solely as a convenience to you. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites or any information, products, or services found on them.

We strongly encourage you to review the terms of service and privacy policies of any third-party websites you visit. Your use of third-party websites is entirely at your own risk and subject to the terms and conditions of those websites.

14. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Dewey's Pizza operates, without regard to any conflict of law provisions.

To the extent that any dispute is not subject to mandatory arbitration as described in Section 15, you consent to the exclusive personal jurisdiction and venue of the federal and state courts located in the United States for the resolution of any such disputes. You hereby waive any objection to such jurisdiction and venue on the grounds of inconvenient forum or otherwise.

These Terms are subject to all applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) — governing unfair or deceptive acts and practices in commerce;
• The Electronic Communications Privacy Act (ECPA);
• The Computer Fraud and Abuse Act (CFAA, 18 U.S.C. § 1030);
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) — governing commercial electronic communications;
• The Americans with Disabilities Act (ADA) — to the extent applicable to digital accessibility;
• Applicable state consumer protection statutes, including the California Consumer Privacy Act (CCPA/CPRA) for California residents.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Dewey's Pizza at [email protected] and provide a written description of the dispute, including the nature of your claim, the relief you are seeking, and all relevant supporting documentation. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. This informal resolution process is a prerequisite to commencing any arbitration or litigation.

15.2 Binding Arbitration

If the dispute cannot be resolved informally within thirty (30) days, and except as otherwise provided in these Terms, you and Dewey's Pizza agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our services — including claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory — shall be resolved by binding individual arbitration administered by a recognized arbitration organization (such as the American Arbitration Association or JAMS) in accordance with their applicable commercial arbitration rules.

The arbitration shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have the authority to grant any remedy or relief that a court could order, except that the arbitrator shall not have the authority to award punitive damages except as expressly authorized by applicable statute.

15.3 Class Action Waiver

15.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, pending final determination of the matter through arbitration.

15.5 Arbitration Costs

The costs and fees of arbitration shall be allocated as provided by the applicable arbitration rules. However, we will pay for all filing, administrative, and arbitrator fees for any arbitration that we initiate. If you initiate arbitration, you will pay applicable filing fees, subject to any fee waiver or reduction available under the arbitration rules.

16. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or maintain an account with us. We reserve the right, in our sole discretion and without prior notice or liability, to:

• Suspend or terminate your access to the Website or your account at any time for any reason, including for violation of these Terms;
• Refuse service to any individual;
• Remove or edit any content on the Website;
• Discontinue the Website or any portion thereof.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination, including payment obligations for confirmed orders.

Upon termination:

• Your right to access and use the Website immediately ceases;
• Any pending orders may be cancelled at our discretion;
• Any provisions of these Terms that by their nature should survive termination will survive, including Sections 8 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), 15 (Dispute Resolution), and 18 (Severability).

17. Changes to These Terms

We reserve the right to modify, update, or revise these Terms at any time at our sole discretion. When we make changes, we will:

• Post the revised Terms on this page with an updated "Last Updated" date;
• Provide notice to registered users via email or through the Website when the changes are material.

It is your responsibility to review these Terms periodically. Your continued use of the Website or our services after any modifications to these Terms shall constitute your acknowledgment and acceptance of the modified Terms. If you do not agree to the revised Terms, you must cease using the Website and our services immediately.

In the event that any modification materially affects your rights under an existing confirmed order, the Terms in effect at the time of order confirmation shall apply to that specific order.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or void under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. The parties agree to negotiate in good faith a replacement provision that is valid and enforceable and that achieves, to the greatest extent possible, the original purpose and intent of the severed provision.

19. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Website and our services. They supersede all prior and contemporaneous negotiations, representations, warranties, understandings, and agreements between you and Dewey's Pizza, whether written or oral, regarding the subject matter hereof.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by us of any breach or default of these Terms shall be deemed a waiver of any subsequent breach or default. Any waiver must be in writing and signed by an authorized representative of Dewey's Pizza to be legally effective.

20. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performance of our obligations under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control, including but not limited to: acts of God; natural disasters; pandemics or epidemics; fires; floods; earthquakes; strikes or labor disputes; war or acts of terrorism; government actions; power failures; internet service disruptions; supply chain disruptions; or any other cause beyond our reasonable control ("Force Majeure Events"). In the event of a Force Majeure Event, we will use reasonable efforts to notify you and to resume performance as soon as reasonably practicable.

21. Accessibility

Dewey's Pizza is committed to making our Website accessible to all individuals, including those with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) and relevant requirements under the Americans with Disabilities Act (ADA). If you experience any difficulty accessing our Website or require an accommodation, please contact us at [email protected] and we will make reasonable efforts to assist you.

22. Electronic Communications

By using the Website or communicating with us via email, you consent to receive electronic communications from us. You agree that all notices, disclosures, and other communications we provide to you electronically — including via email or through the Website — satisfy any legal requirement that such communications be in writing. You may opt out of receiving promotional email communications at any time by following the unsubscribe instructions in the email or by contacting us directly. Opt-out requests for promotional communications do not apply to transactional communications related to your orders or account.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us for any reason, please reach out to us using the following contact information:

We will make reasonable efforts to respond to your inquiry within five (5) business days. For urgent matters related to active orders, please use the contact information available on the Website's customer support page.